F.A.Q

[vc_row layout=”boxed” el_class=”text-center margin-bottom-75″][vc_column width=”1/3″ el_class=”col-md-4 col-sm-12 sm-margin-bottom-50″][handmade_icon_box i_align=”icon-top-center” icon_type=”pe_7_stroke” title=”GIFT & VOUCHER” icon_pe_7_stroke=”pe-7s-star” el_class=”margin-bottom-15″][handmade_button link=”url:https%3A%2F%2Fwww.bahamascandleandsoap.com%2Fcontact-us%2F|title:Find%20out%20more”][/vc_column][vc_column width=”1/3″ el_class=”col-md-4 col-sm-12 sm-margin-bottom-50″][handmade_icon_box i_align=”icon-top-center” icon_type=”pe_7_stroke” title=”SHIPPING & RETURN” icon_pe_7_stroke=”pe-7s-mail-open-file” el_class=”margin-bottom-15″][handmade_button link=”title:See%20Below”][/vc_column][vc_column width=”1/3″ el_class=”col-md-4 col-sm-12 sm-margin-bottom-50″][handmade_icon_box i_align=”icon-top-center” icon_type=”pe_7_stroke” title=”SHOPPING ONLINE” icon_pe_7_stroke=”pe-7s-cart” el_class=”margin-bottom-15″][handmade_button link=”url:https%3A%2F%2Fwww.bahamascandleandsoap.com%2Fonline-store%2F|title:Find%20out%20more”][/vc_column][/vc_row][vc_row layout=”boxed”][vc_column][vc_separator][vc_custom_heading text=”How To Order” font_container=”tag:h1|font_size:70|text_align:center|color:%23000000″][/vc_column][/vc_row][vc_row layout=”boxed” content_placement=”middle” css=”.vc_custom_1635054151320{margin-bottom: 43px !important;}”][vc_column width=”1/2″][vc_column_text css=”.vc_custom_1630748488064{margin-bottom: 7px !important;}”]

Step – 1

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Browse our online Store for the products you would like and add them to the cart.

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Step – 3

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Proceed to the check out page and select if you wish to pay online with your credit card, pay pal or pay when your items are delivered to you COD (Cash On Delivery)

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Step – 5

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Send a whatsapp location pin to where you wish to have your items delivered. Delivery days are Mondays and Thursdays 6-8pm

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Step – 2

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Enter your information for delivery purposes.

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Step – 4

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Submit your order and you will receive a confirmation email that your order is being processed.

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Step – 6

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Sit back an we will contact you when your items are on the way.

[/vc_column_text][/vc_column][/vc_row][vc_row layout=”boxed”][vc_column][vc_separator][vc_custom_heading text=”Payment & Shipping” font_container=”tag:h1|font_size:70|text_align:center|color:%23000000″][/vc_column][/vc_row][vc_row layout=”boxed”][vc_column el_class=”col-md-6 col-md-offset-3 col-sm-12″][vc_tta_accordion style=”accordion_style2″ shape=”square” c_align=”center” c_icon=”triangle” c_position=”right” active_section=”1″ no_fill=”true”][vc_tta_section title=”WHAT SHIPPING METHOD ARE AVAILABLE?” tab_id=”1443840746484-777af057-3040″][vc_column_text]We deliver items on Mondays and Thursdays between the hours of 6p and 8pm[/vc_column_text][/vc_tta_section][vc_tta_section title=”HOW LONG WILL IT TAKE TO GET MY PACKAGE?” tab_id=”1443840935803-559de44f-cb7f”][vc_column_text]Depending on when you order your items can be delivered quickly. Shipping is FREE and is made twice a week. Monday’s and Thursdays. You will receive a call when delivery is on its way. You may get an early delivery depending circumstances so be prepared throughout the day.[/vc_column_text][/vc_tta_section][vc_tta_section title=”WHO SHOULD I CONTACT IF I HAVE ANY QUESTIONS?” tab_id=”1443840934563-fa12a469-9fea”][vc_column_text]If there are any questions you can contact our representative Monday to Thursday 10am to 7pm and Fridays 10am to 5pm. We are closed for the Sabbath / Saturdays. Calls are accepted on Sundays 1pm -5pm[/vc_column_text][/vc_tta_section][vc_tta_section title=”HOW CAN I RETURN A PRODUCT?” tab_id=”1443840933476-49b7bfd1-a615″][vc_column_text]Once the product is in good order and not used you can contact us using our information on the contact page to return items.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”64px”][/vc_column][/vc_row]